How to Change Sender Name in Outlook 365 (Display Name)

How to Change Sender Name in Outlook 365 (Display Name)

Last Updated on November 18, 2024

Want to change your sender name?

In this guide, you will learn how to easily change your sender name in Outlook and if you’re using an Exchange account.

Let’s get started!

Why change your display name?

Imagine if you’re sending an email professionally, and they can see your name as “TheWizard_013”. 😅

The truth is, changing your sender name can be more significant than it might seem at first glance.

Some of the reasons include:

  • Name changes due to life events
  • Consistency across platforms
  • Personal branding
  • Aesthetic changes

I know users who might prefer nicknames or shortened versions of their names since those sound better.

There are also cases when incorrect or informal names were set up initially for personal use (like my earlier example).

Fortunately, it’s quite easy to change your display name in Outlook.

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    How to Change It in Outlook

    There are two requirements before you can change your Outlook sender name:

    1. You must use the old Outlook
    2. It must not be an Exchange account

    With that, go to the file tab and open account settings > account settings:

    the account settings button under account information

    This will open a small window with all the signed-in accounts in Outlook.

    Select the account and press the “change” button:

    change the information of the email account selected

    All you have to do there is change your name (the first field).

    Don’t touch the other fields. 🙂

    change the name under general settings

    After you click the next button, Outlook will then update the account settings.

    The Problem in the New Outlook

    The new look in Outlook makes the user interface look more modern and user-friendly.

    Unfortunately, not all the features are there yet — including the option to change the sender or account name.

    See here:

    no option to change the display name

    This is a similar page (account settings) where you can manage the account.

    But as you can see, there are only two main buttons for the account:

    • Remove
    • Set as primary account (grayed out for primary accounts)

    If you’re wondering how to get here, just click the gear icon in the upper-right corner and go to accounts > email accounts.

    My point here is that the option to change the display name using new Outlook isn’t here yet.

    What if it’s an Exchange account?

    If you saw a different set of settings, that means your account is a Microsoft Exchange account.

    It will look like this:

    the account settings look different if it’s an exchange account

    If you’re not an Exchange administrator, you can contact an admin and ask them to change your contact settings.

    But if you’re an admin or you can access the Exchange admin center, go to recipients > mailboxes and find the account.

    Click it up and press the “manage account information” link under the general tab:

    manage the contact information of the user in exchange

    That will allow you to edit the contact information.

    What you’re here for is the display name — change it up and click the save button.

    It looks like this:

    edit the display name and save the changes

    After that, whenever you send an email, the display name you entered will become the sender name. 🙂

    Got any questions about changing the display name in Outlook? Feel free to leave a comment below.

    For business inquiries and concerns, kindly reach out using the contact form here and I’ll get back to you asap.

    About Ryan Clark

    As the Modern Workplace Architect at Mr. SharePoint, I help companies of all sizes better leverage Modern Workplace and Digital Process Automation investments. I am also a Microsoft Most Valuable Professional (MVP) for SharePoint and Microsoft 365.

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